Contact Ytdl Support

Support email

The current contact address for Ytdl is info@vdzip.com. Select the link below to open your email app; no message is sent automatically.

Reporting a download issue

Include the following details when they are relevant.

• The Ytdl page you used: Video, Audio, or Shorts.
• The exact error text and when it appeared.
• Your device, browser, and the quality you selected.
• A public video link, only if you are comfortable sharing it.
• A screenshot with private information removed.

Keep sensitive information out of your email

Do not send passwords, account cookies, login codes, payment details, or private video credentials. A support request does not require access to your YouTube account.

Privacy and copyright requests

For privacy requests, describe the information involved and what you want reviewed. For a copyright concern, follow the reporting guidance so the relevant material can be identified.

While you wait

Response times can vary; Ytdl does not offer a guaranteed response time or round-the-clock support. The Help page covers common link, quality, and playback problems.